Published on:June 2017
    Journal of Pharmacy Practice and Community Medicine, 2017; 3(3):161-167
    Research Article | doi:10.5530/jppcm.2017.3.33


    The Value of Clinical Pharmacist Consultation Visits at Ministry of Health Hospitals in Saudi Arabia: Intravenous Admixture Services and Pharmacy Total Quality Management


    Authors and affiliation (s):

    *Yousef Ahmed Alomi1, Nasser Aldosori2, Malika Alhadab3, Nahedh Rashed Alotaibi4, Nisreen Al- Shubbar5, Tahani Alotaibi6, Awatif Alshammeri7, Saeed Alzahrani8, Nouf Alassadi9, Nouf Alaza10

    1The Past General Manager of General Administration of Pharmaceutical Care, Head, Saudi Clinical Pharmacy Forum and Pharmacy R & D Administration, SAUDI ARABIA.

    2General Manager of medical affairs in Riyadh region, SAUDI ARABIA.

    3Head, Pharmacy services, Al Yamamah Hospital Riyadh, SAUDI ARABIA.

    4Head, Pharmacy services, Aleman Hospital, Riyadh, SAUDI ARABIA.

    5Head, Pharmacy services, King Salman Hospital, Riyadh, SAUDI ARABIA

    6Supervisor of inpatient pharmacy, Al Yamamah Hospital, Riyadh, SAUDI ARABIA.

    7Supervisor of IV admixture services, Al Yamamah Hospital, Riyadh, SAUDI ARABIA

    8Head of Hospital, Al Yamamah Hospital, Riyadh, SAUDI ARABIA.

    9Head of drug information center, Al Yamamah Hospital, Ministry of Health, Riyadh, SAUDI ARABIA.

    10Head of medication safety officer, Al Yamamah Hospital, Ministry of Health, Riyadh, SAUDI ARABIA.

    Abstract:

    Background: The clinical pharmacist plays a significant role in the improvement of pharmacy services in Saudi Arabia. The objective of this study to explore the impact of clinical pharmacist consultation visit with emphasis on Intravenous Admixture services (IVDS) and pharmacy total quality management (PTQM) at Ministry of Health hospitals in Riyadh, Saudi Arabia. Methods: It is 12-months cohort study of a regular visit to three major public, pediatrics with maternity, and emergency hospital at Riyadh region. The assessment used based on Ministry of Health (MOH) pharmacy plan, Saudi hospital pharmacy standards, and the 6-points Likert assessment scale system before and end of the study periods. The total number of finished projects were sixteen projects divided between IVDS (nine projects) and PTQM (seven projects). Result: The improvements range changes in IVDS from 16.7% to 44.59% with average positive improvement 26.6%. In the PTQM the improvements range changes were16.7% to 100% with average positive changes was 69%. The highest score of the projects of IVDS was total parenteral nutrition standard formulation for adults and total parenteral nutrition standards formulation for pediatrics. Followed by total parenteral nutrition standards formulation for neonates. The highest score of the projects of PTQM was patient satisfaction program, an update of the medication errors reporting system, adverse drug reaction intervention system. Followed by an update of the patient counseling intervention notification system, and medication reconciliation intervention reporting system. Conclusion: The pharmacist showed clinical significance impact on the Intravenous services and pharmacy total quality management services in Riyadh region, Saudi Arabia. The contained consultation visit with quantity and quality manner with periodic assessment highly recommended for all hospitals.

    Key words: Value, Clinical Pharmacist, Hospital Pharmacy, Ministry of Health, Saudi Arabia.

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